The technology revolution of the past two decades has dramatically changed how professional services firms work with their clients. These include consulting companies for Human Resources, CFO Services, Investment Banking, Accounting, M&A Advisors and much more.
The common thread for all these firms is their dependency upon technology. Under-performing IT systems can have a major negative impact on professional services companies.
Howard Tech has worked with numerous professional services firms, helping them grow and drive profitability. Critical issues that professional services companies deal with include:
- Competition and price pressures – the same technology systems that have spawned robust new industries have created competition, and its associated pricing pressure.
- Employee recruiting and retention – fast growing companies are constantly challenged with attracting and keeping the best employees.
- Data security – information intensive companies have significant risk that client or pricing or policy data is leaked or shared inappropriately.
IT Solutions for Professional Service Providers
Howard Tech has deployed a variety of solutions to help professional service firms acquire new customers, reduce risk, streamline processes and much more. We serve clients all over Maryland in Howard County, Baltimore, Columbia, Ellicott City, Jessup, Hanover, Linthicum, Annapolis, Laurel, Elkridge and Fulton. Key solutions have included:
Numerous cloud applications and tools are available to assist professional firms. These tools allow access to critical information from anywhere at anytime, and improve team collaboration and client service.
On premise or cloud-based VoIP phone systems offer sophisticated features and capabilities to enhance collaboration and better serve your clients. Your clients expect you to be always available and your phone system can play a key role to assist.
Acquiring new clients and retaining existing relationships is vital to any growing firm. Our CRM solutions are helping drive customer growth for our clients.
Security, remote access and high performance are top priorities for any growing firm’s network infrastructure. Security includes the physical environment, online communications, transactions, client data and document storage.