Managed vs Hourly

A manager’s pay structure derives from factors such as industry, employer and individual job duties. A manager who is paid hourly receives wages based the number of hours worked in a week.

ServicesManaged ServicesHourly Services
Phone/on-site tech support
Technology competence
Flat monthly fee for unlimited phone or on-site support 
Guaranteed response time 
24/7 monitoring, software/patch management, antivirus and
detailed documentation
Disaster recovery planning 
Online portal, help desk, and ticket system 
Centralized purchasing, inventory, asset and vendor management 
Single point of contact for all technology issues 
Cloud expertise 
Advisory services
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