Field Tech for Hourly Services

Howard Tech Advisors is growing and is currently seeking a Field Tech for Hourly Services to join our awesome team!

Job Description

The Field Tech will support our clients and the overall team in delivering outstanding customer service.  This includes supporting and/or resolving issues related to workstations, servers, printers, networks, security, vendor specific hardware and software.

Common Field Tech support services include:

  • Building PCs and servers by installing/updating images, operating systems, patches, and other software tools
  • Resolving and/or support Tier I help desk tickets
  • Conducting reactive onsite client visits
  • System documentation to include system reviews and recommendations.

Knowledge, Skill and/or Abilities Required:

  • Excellent interpersonal, communication (both written and verbal), active listening, and critical thinking skills.
  • Basic understanding of desktop and server operating systems and hardware, cloud solutions, and/or network technologies.
  • Outstanding troubleshooting skills.
  • Ability to multi-task and adapt to changes quickly.
  • Self-motivated with the ability to work in a fast-moving environment.
  • Capacity to properly document all service ticket activities and changes to client environment.

Preferred Education and Experience

  • 2+ years of IT experience, ideally experienced in an IT services environment.
  • Bachelor’s degree or equivalent technical experience related to the design, installation, and maintenance of network systems.
  • Requires strong analytical skills and effective interpersonal and communication skills to interact with a wide range of users having different levels of computer expertise.


  • Competitive salary based on experience and qualifications.
  • Robust benefits plan including health, vision, dental, 401k, and other benefits.
  • On the job training, support, and mentoring.
  • Fun working environment and culture.
  • Great opportunity for advancement.

If you are interested, please email Thank you!

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