Challenges in Managed IT Services: Redundancy and Preparing for “What Ifs”

Challenges in Managed IT Services: Redundancy and Preparing for “What Ifs”

With redundancy and disaster recovery plans in place, your managed IT services provider can help ensure that your business doesn’t stall due to interruptions in your tech infrastructure.

Last month, a Comcast Fiber line severed in Baltimore brought individuals and businesses everywhere to a grinding halt. This sudden loss of service impacted everything from credit card processing in retail to remote office work. For people who solely use Comcast for internet, this loss of service was a wake-up call: backup plans for the loss of things like power, internet, and other essential resources are crucial in homes and businesses today. The experts at Howard Tech Advisors know this all too well, and we strive to provide our clients with disaster recovery and redundancy options for the products and services they need to function on a daily basis.

Redundancy and Disaster Recovery

Most modern businesses require power, internet service, network connectivity, data storage, and access to their key applications and data to function. The loss of any of these can be disruptive or devastating, depending on the length of the outage. For this reason, many businesses develop redundancy and disaster recovery plans. Having redundant systems and a disaster recovery plan on standby allow businesses to operate with continuity in the face of technological interruptions. This can help companies save money by avoiding interrupted productivity, data loss, and other expensive consequences that can arise during a tech disaster.

Challenges in Managed IT Services: Redundancy and Preparing for “What Ifs”

If all of your data is stored physically on-site, a fire or flood can spell disaster. Redundant data storage and cloud-based solutions are just one aspect of disaster recovery, and they can keep your team from losing essential information in the event of an emergency.

Systems and Scenarios to Consider

While recent cuts to Comcast’s internet service in Baltimore have highlighted the need for backup internet solutions, other disasters can be even more catastrophic. Business owners and their partners in managed IT services must consider virtually every possible scenario to develop effective disaster recovery plans. Broken power lines, flooding, fires, and computer viruses can all have unique and devastating consequences for your company’s tech. Many of the critical systems are made up of a variety of individual components. Internet connectivity depends on your internet provider, the firewall in your office, and the networking hardware that allows individual machines to talk to each other and the internet. A failing firewall or switch can have the same effect as a Comcast outage. Redundancy planning must account for a failure in each stage of these systems. Redundant systems can include multiple phone and internet lines, separate power grid hookups, generators, maintaining spare computers, and offsite data storage using multiple cloud-based solutions. Are you prepared?

Our Managed IT Services Have Redundancy Built-In

Unfortunately, having a robust system of redundant options and disaster recovery plans can be expensive to maintain. When many IT experts develop disaster recovery plans for their workplace, they must often think about things in terms of what the company can afford. Think about it: paying double for your company’s internet, power, antivirus protection, and data storage solutions would be prohibitively expensive. That’s why managed IT services from Howard Tech are so valuable. We stock some backup infrastructure hardware (firewalls, switches, PCs) so that we can replace single points of failure in an emergency. We’ve got redundant systems built-in just in case and our team is standing by to help our clients through whatever disasters come their way.

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The team at Howard Tech Advisors is committed to providing managed services and customized IT solutions to our clients in Howard County, Baltimore, Columbia, and Ellicott City. We specialize in managed IT services for small and midsize businesses, particularly those near our office in Elkridge, Maryland. To learn more about our business and our work in the community, contact us at (410) 997-2500 or visit our website. Follow us on Facebook, LinkedIn, and Twitter to stay up-to-date on our service offerings and tech tips.

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