Vendor Highlight: RingCentral

Leader of Cloud-based Unified Communication

RingCentral is more than just a communication system. It is also a collaboration tool. If you’re interested in learning more about a simple, seamless, and ubiquitous solution for your business, while potentially reducing cost, read on.

RingCentral was named the 2017 North American Unified Communication as a Service (UCaaS) Company of the Year by Frost & Sullivan. Prominent technology researcher, Gartner, said that RingCentral’s UCaaS platform vision is the most complete in the industry. Its execution is matched only by Verizon among industry leaders. So, what is RingCentral?

You may be familiar with other phone systems, such as Cisco, Avaya, and Mitel. With these systems you purchase and maintain expensive hardware on-premise. You communicate over your internet connection, or in some cases, over plain old telephone system (POTS) lines. It usually requires you to maintain separate solutions for fax and messaging, and incurring monthly costs for support and the lines of service.

RingCentral simplifies the entire model of these legacy phone systems by unifying much of your communication in the cloud. This relieves you of the necessity to acquire and maintain hardware. All RingCentral service plans integrate support for the system. Howard Tech Advisors is a RingCentral partner. We can quickly resolve most issues that may arise, in-house. Various pricing models are available to suit your company’s needs.

RingCentral also provides enhanced functionality and flexibility. An internet connection and supported device (mobile phone, desk phone, computer, or tablet) are the only requirements to facilitate basic telephony, voice/video conferencing, fax, and SMS/MMS with your work number.

Another benefit, not available with legacy systems, is RingCentral’s App Gallery. As of June 2017, approximately 5,000 developers were integrating and customizing applications to work with the company’s open business communications platform. Here you’ll find applications that integrate RingCentral with the popular operating systems (mobile included), several CRM solutions, Glip, Outlook, Office 365, Skype, Chrome and many others.

If you haven’t heard of RingCentral or may be considering communication and collaboration tools, we highly recommend RingCentral. Feel free to reach out to us with any questions regarding whether or not your business model would be a good fit for RingCentral. We are happy to help!


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