All banks and credit unions are heavily dependent on technology for everything they do. From operations to customer service to customer acquisition and retention, smaller financial institutions must have a trusted partner to leverage to have any chance of competing.
Howard Tech works with banks and credit unions and has implemented technology solutions critical to them. We understand the key business issues banks face including:
- Expanding regulations and M&A activity – small banks must comply with a host of federal and state laws, while navigating an ever changing competitive landscape.
- Cyberthreats and security – the Internet has made identity theft and banking fraud common, and banks must deliver highly secure services or risk losing customers.
- Tech savvy users – banking customers today expect 24/7 access to their account information via mobile device, web platforms and ATM access. Any downtime can have a huge impact on customer satisfaction.
IT Solutions for the Banking Industry
How can a small bank or credit union without a huge technology budget possibly compete on IT? Howard Tech has proven expertise solving the technology challenges of banks, and can serve as your trusted business partner. We have implemented a variety of unique solutions to support banking businesses including:
Optimize, secure, and support your critical infrastructure 7×24 to minimize risk of data loss or theft.
Implement near real-time backup and fail-over solutions, such that business operations continue in the event of any system outage.
Our flat fee model allows any client team member to directly engage support without additional approval.
CRM solutions offer a range of benefits specific to the banking industry, including staying in touch with current and prospective clients. We have served clients in Howard County, Baltimore, Columbia, Ellicott City, Jessup, Hanover, Linthicum, Annapolis, Laurel, Elkridge and Fulton.